Player support

How can we help?

Find quick answers about controls, progress, ads, leaderboards, sound, and haptics.

How do I control the magnet?

Tap the flip button to switch red and blue polarity. Read the next gate and flip early enough to bend the orb’s path. Same poles pull and opposite poles push.

What does Magnet Charge do?

Perfect gates build your charge streak. Every third consecutive perfect gate becomes a charged perfect and awards the higher score shown in-game.

Are cosmetics sold?

No. Magnet cores, trails, backgrounds, and auras unlock through clean bests, perfect chains, lifetime gates, and daily play streaks. POLARRIFT has no in-app purchases.

How does the revive work?

After an eligible first death in Endless, you may voluntarily watch one rewarded ad for one revive. Clean and revived scores use separate leaderboards. Daily Circuit and Practice never offer a rewarded revive.

Where is my progress stored?

Gameplay progress is stored on this device. Removing the app or its data can remove local progress. Eligible leaderboard scores and achievements can sync through Game Center when connected.

Sound or haptics are not working

Check POLARRIFT Settings, your device volume and Focus settings, then fully close and reopen the app. Haptics require supported iPhone hardware and can feel intentionally subtle.

Still need help?

Include your iPhone model, iOS version, POLARRIFT version/build, and a short description of what happened. Do not send passwords, Apple Account credentials, or payment details.

Email polarrift.support@gmail.com